Everywhere I go, people are complaining about Uber being so expensive. Yet despite all the nagging, they can’t stop taking their taxis. The reason is simple, Uber delivers. It is convenient, time saving and more important it is worth it. These are the qualities that consumers look for in the service industry and are the very same evaluated by Handy in cleaning.
Made possible by Umang DuaandOisin Hanrahan Handybook allows you to order a plumber, cleaner or handyman to your home and with the current levels of technology, you do so from anywhere by use of an app or by visiting their website. All you need to do is fill in the details of the service you require including your location, the nature and kind of work you need done and the time of performing the task. You get to know beforehand the amount of money you shall pay for the service and this works both ways in that the cleaner is not preoccupied with thoughts of being paid less and the customer does not have to worry of having to pay more than was agreed.
The service brand is growing and doing so at an astonishing rate. Under Highland Capital Partners and General Catalyst Partners, $12 million was raised in only 2 rounds and a growth rate of 60% in sales for three consecutive months was registered. Based in the City of New York, the company attained a workforce of over 50 people and freelancers numbering thousands who carry out in excess of 10,000 different services every month. The Service Company has spread to25 cities in the United States, 2 in Canada with their first services in Europe being set up in London, UK. In January 2014, Handybook purchased cleaning business Exec from the West Coast for an undisclosed figure though reports indicate the fee was below $10 million.
With thousands of applications having been made to join the Handybook freelancers, Handybook is very careful about who they let represent their brand. A strict screening process exists with only 3% of total applications approved. A success rate that is even lower than Harvard University’s. In the rare event that a customer is dissatisfied with the services, he is refunded and a cost of replacement is given for all damaged property.
Handybook on the other hand gives them a relatively sizable pay of averagely $18 an hour, flexible working hours and enabling her to earn reportable income and as such find it easier to apply for credit cards, car loans and rent. Things they would have had trouble with in the past.
2 years following its birth, it recorded over $1 million worth of bookings daily with 85% of the services rendered being cleaning while plumbing and handiwork made 15%.